Privacy policy
Jacksonville Pallet collects what a visitor types into the request form and basic visit statistics. This policy says what, where it goes and how to ask for it back.
The request form
The request form is hosted by the lead system the company uses. What you enter goes to that system and then to the people who answer pallet requests. Give only what the request needs: contact details, the pallets and the town.
Address suggestions
Where the form offers address suggestions, they come from Google. The text typed into an address box is sent to Google to produce the suggestions.
Visit statistics
A PostHog analytics script loads through jacksonvillepallet.com's own /ingest path. It records page views, form views and form starts and submissions. It does not identify a person by name, and contact details are never put into events.
Mail sent to info@jacksonvillepallet.com is read by the people who answer requests and may be kept with the request it belongs to.
Your choices
Write to info@jacksonvillepallet.com to ask what is held about you or to have it removed. Browsers can block analytics scripts, and the request form works without them.
Children
The company deals with businesses and is not aimed at children.
Changes
Changes to this policy are posted here with a new review date. Last reviewed 12 November 2026.
Mail and the form are separate paths
A request typed into the form is stored by the hosted form system. A message sent by email sits in a mailbox. Someone asking for a record to be removed should say which route they used, and give the date and the town on the request, so the right record is found.
Business details
Pallet requests are business requests: a dock, a plant, a store. Business contact details still count as personal data when they name a person, so the same rights to ask and to remove apply.
Retention
Requests are kept as long as they are useful for the business relationship and the law requires. A person can ask for a record to be removed.
Questions about this policy
Anyone unsure what applies to them can email info@jacksonvillepallet.com with the question. The reply will say which system holds the record in question, since the form, the analytics service and the mailbox are separate stores with different owners.
Cookies
Analytics and the form may set small identifiers in the browser to tell visits apart. Browser settings can clear or block them.